Privacy Policy

Clear Point Pools ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website at https://clearpointpoolinspections.com and how we use, share, and protect it. We are a pool inspection, renovation, and repair company based in Hendersonville, TN, serving customers within approximately 50 miles of Hendersonville.

1. Information We Collect

Information you submit voluntarily

When you fill out a quote request, contact form, or service inquiry on our website, you may provide:

• First and last name
• Phone number
• Email address
• City or location
• The service you are interested in
• Your preferred timeline
• Project details, such as your pool type, equipment make or model, and the question or work you have in mind
• Your consent to receive SMS messages from us about your request

We use this information to respond to your inquiry, discuss your project, and schedule service if you choose to move forward.

Information collected automatically

When you visit our website, we may automatically collect:

• Browser type, device type, and operating system
• IP address
• Pages visited and approximate referring website
• General website usage and analytics data

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and service inquiries
• Discuss your project and provide information about our services
• Schedule appointments and communicate about your project
• Provide customer support
• Operate and maintain our website
• Improve our services and website over time
• Protect against fraud, spam, and unauthorized use
• Maintain business records

3. Form Processing and Service Providers

Our website forms are processed through a third-party customer relationship management platform that helps us receive, organize, and respond to your submissions. When you submit a form, your information is transmitted to that platform so our team can review and follow up with you.

We may also use third-party providers for website analytics, form security, and email or text message delivery. These providers act on our behalf and are limited to the purpose of delivering the services described in this policy.

4. SMS / Text Messaging

Our quote request form includes an optional SMS consent checkbox. If you check it, you agree to receive SMS messages from Clear Point Pools regarding your quote request, estimate, appointments, project updates, and occasional promotional offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Consent is not a condition of purchase.

We do not sell or share your SMS consent or phone number with third parties or affiliates for their own marketing or promotional purposes. SMS data may be shared only with the messaging provider that transmits messages on our behalf.

You can opt out of SMS messages at any time by replying STOP to any message we send, or by contacting us using the information in Section 10.

5. Cookies and Analytics

Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings. Disabling cookies may limit some website features.

6. Data Security

We take reasonable steps to protect the information you submit. However, no method of transmission over the internet is completely secure. We cannot guarantee absolute security, but we work to use commercially reasonable safeguards to protect your information.

7. Data Retention

We retain the information you submit for as long as needed to respond to your inquiry, provide services, and maintain business records. You may ask us to update or remove your information by contacting us as described in Section 10.

8. Your Privacy Choices

You have the right to:

• Access, update, or correct your personal information
• Request that we delete your information, subject to legal obligations
• Opt out of SMS messages by replying STOP
• Withdraw consent for future communications at any time

9. Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

10. Third-Party Links

Our website may contain links to third-party websites, including our review widget and embedded forms. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Changes to This Privacy Policy

We may update this policy from time to time. The current version will always be available on our website with the effective date shown above.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

By using our website and submitting a form, you consent to the practices described in this Privacy Policy. See also our Terms & Conditions.